Privacy Policy
Last Updated: March 2, 2026
This Privacy Policy explains how the Crackzone app ("we", "our", "us") collects, uses, stores, and protects your information when you use our mobile application and related services. Crackzone is developed and operated by Ganesh Shah.
1. Information We Collect
- Account information such as name, phone number, email, profile photo, and user ID.
- Game-related information such as in-game name, match participation, and tournament activity.
- Transaction and wallet data such as deposits, withdrawals, and rewards history.
- Device and technical information such as device model, operating system, app version, IP address, and diagnostic logs.
- Communication data when you contact support or use in-app chat features.
2. How We Use Information
- To create and manage your account.
- To run tournaments, matches, and wallet services.
- To process deposits, withdrawals, and fraud checks.
- To send important service notifications and updates.
- To improve app performance, features, and security.
- To comply with legal requirements and enforce our terms.
3. Sharing of Information
We do not sell your personal information. We may share limited information with:
- Payment providers and banking partners to process transactions.
- Cloud and infrastructure providers who host our systems.
- Analytics and security partners to detect abuse and improve service quality.
- Law enforcement or regulators when required by law.
4. Data Retention
We retain information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Data may be deleted or anonymized when it is no longer required.
5. Data Security
We use reasonable technical and organizational safeguards to protect your data. However, no method of online transmission or storage is fully secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
- You may review and update certain profile information in the app.
- You may request account deletion by contacting our support team.
- You may opt out of non-essential notifications in app/device settings.
7. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe such data was provided, contact us for removal.
8. Third-Party Services
We use third-party services to operate and improve the app. In particular, we use Firebase services provided by Google, which may process technical and usage data according to Google's privacy terms.
- Firebase Authentication for secure sign-in and account access.
- Firebase Cloud Messaging for push notifications.
- Firebase Analytics and related Firebase tools for app performance and usage insights.
These third-party services have their own privacy policies and data practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
App: Crackzone
Developer: Ganesh Shah
Email: hello.ganeshshah@gmail.com